Rachel was an above-and-beyond agent. She held our hand through many offers before we finally found our next home. Throughout the process she was always skilled and thoughtful in our approach to each decision point. She was also extremely responsive, answering texts immediately, and urgently jumping on tight windows to arrange house visits. The whole time it felt like we were her only clients. In the end she navigated us through a competitive bidding process and helped land us the house that we prayed we would get. To be clear -- we are a high anxiety pair, full of detailed questions and requests for assurance. Rachel was always a step ahead of us, and so reliably on point in her ability to address our concerns. This was our second time buying a home and we have a stack of complaints about our first buyers agent, but we don't have a single one about Rachel. She was so fantastic and I will recommend her to everyone I know.